This article has been designed to answer all your FAQ's about billing, employment, and the Hatch contract. If we haven't answered your question please let us know by emailing us at partners@hatch.teamand we'll add your question in!  You can check out of other FAQ's below.

FAQS:

Q: What’s the payment process?

A: Hatch employs students and contracts them to organisations. Students are paid award rate of $26.36 an hour (plus super) and companies are invoiced $35.97 (excl. GST) per hour after on-costs (the additional costs that all business need to pay for all employees, e.g. workers compensation, and payroll tax on salaries & allowances) and a Hatch margin. The official name for this type of arrangement is "on-hired workers".  We’ve chosen this arrangement as it means:

  • You have no employment admin!

  • Students don’t count as Full Time Employees

  • You have a fully flexible engagement.

Q: How long do Hatch placements typically last?

A: Hatch placements typically last between 3-12 months, with the average Hatch placement being 6 months.

Q:  What happens if you no longer require the student after they start? 

A: That is completely fine - we have a 1 day notice period, as we believe in a fully flexible engagement. We do suggest however that you give students 1 weeks notice so that they have time to wrap up their work and their time with you, should you need to end the placement early. 

If you would like to end the work placement and get a different student on your team, we can also easily find you a new Hatch student.

Q: When are students paid?

A: Students are paid fortnightly on Thursdays. Depending on which week in the cycle they join, the first payment may take 3 weeks. 

Q: When are invoices sent out?

A: Invoices are sent out weekly on Tuesday afternoons. 

Q: How does billing work if my student works overtime or outside of regular hours?

A: All weekend hours and overtime hours are charged at 225% (includes casual loading), except for public holidays which will be charged at 275% (includes casual loading). For weekends and overtime, this results in a pay rate for students of $47.45 and a corresponding charge to companies of $64.75. For public holidays, this results in a pay rate for students of $58.00, and a charge rate to companies of $79.14. Overtime refers to work completed Monday - Friday outside of 7am - 7pm, or beyond 38 hours per week.

Q: How is Hatch compliant?

A: Background checks:

  • Hatch performs background checks for students through WorkPro, including the Citizenship and Work Rights Check. WorkPro is a government accredited online platform used by 1000+ Australian & NZ companies, that integrates directly with Government databases including VEVO and ACIC to return fast, official background check results. Hatch can also use WorkPro to conduct other background checks at the request of companies including Australian Police Check, Employment History Check and Qualification Check. 

Training compliance:

  • Hatch requires students to complete two online training modules through WorkPro. These modules are Office Worker Safety and WHS & EEO. The Office Worker Safety module provides students with an overview of Office Safety Procedures and requirements including safety in the office, an examination of emergency response and office security. The combined WHS and EEO module examines workplace discrimination, harassment and bullying, and how to prevent it. 

Wage compliance:

  • Students are paid award rate of $26.36 an hour (plus super) and companies are invoiced $35.97 (excl. GST) per hour after on-costs (the additional costs that all business need to pay for all employees, e.g. workers compensation, and payroll tax on salaries & allowances) and a Hatch margin. The official name for this type of arrangement is "on-hired workers". 

Q: How do NDA’s/non-competes/IP protection work?

A: If you require your Hatch student to sign an NDA that is completely fine. We recommend that you send this directly to the student. Please let us know if you would like us to pass on the student’s contact details. 

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