Candidate FAQs
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Written by Sophie
Updated over a week ago

This article is designed to help you understand who is Hatch and how to apply for roles through our platform.

What is Hatch?
Hatch is a jobs marketplace that helps you find teams and opportunities that genuinely fit you and your stage. Whether that means a short-term role to try a new area or a permanent role to take that next step. Hatch is here to help you find the right starting point in the world of work and to set you up in a career that is meaningful to you!

How do I find a role that might be right for me?

To find a role that’s well suited for you all you need to do is:

  1. When completing an application the end section is called ‘Matching preferences’ which helps us gather more information on what you’re looking for if you fill it out to the best of your ability.

  2. At the very bottom of the ‘Matching preferences’ pages, it gives you the option to opt-in to receive weekly emails in which we send you roles that are a good fit for you.

  3. You may even discover some roles you didn’t expect on the explore page, which you can filter with job family, location and seniority to find the type of role you’re looking for.

Does Hatch have many roles that support visa sponsorship?

When employers publish their role on Hatch, they let us know whether they’re willing and able to support a visa sponsorship process. Unfortunately, for the time being, the vast majority of roles on Hatch are unable to support a visa process.

What should I do if haven’t received the verification email for my account?
It can take up to 15 minutes for your account verification email to come through, so please sit tight and check your spam and junk folders. If you do not receive the verification email after 15 minutes, please contact us at

How do I apply for a role on Hatch?
We’ll guide you through the application process so you can put your best foot forward. The application gives you the opportunity to showcase your skills not just with your resume but with an intro video and a skill snapshot. You can learn more about how to make your application stand out in this support article.

These are the steps you’ll come across when completing your application:

  1. Upload your resume

  2. Confirm your personal details

  3. Confirm your availability

  4. Complete a skill snapshot- highlighting your transferable skills

  5. Introduce yourself to the team with a video

  6. Team quiz to describe how you like to work within a team

  7. Matching preferences helps us understand what roles are suitable for you

What happens after I apply?
Once you've completed your application, Hatch shares this with the hiring manager, who'll then assess your application and decide if you're a good fit to interview. Shortly after submitting your application, the hiring manager will notify you via email of your status.

How do I get in contact with the hiring manager?
The employer will review your application and let you know the outcome. This typically takes about 5 days, but can vary greatly based on the employer’s process. Hatch doesn't currently enable you to contact the hiring manager directly. If you have a question or concern about your application, please contact the Hatch team.

Am I able to download my application to reuse it for other roles?
Not yet, although this feature is coming soon! In the meantime, we suggest that you make a copy of your written responses.

Should I expect to be paid as an intern?
Yes, here at Hatch we only support roles that pay interns. It’s not only the right thing to do as your work is valuable but not paying interns is against the law. Learn more here.

Why does Hatch require a resume when applying for a role?
Your resume is a starting point however, Hatch gives candidates a chance to stand out with our Intro Video and the Skill Snapshot tool. While we do require your resume, we make sure to highlight many aspects of your application to prospective employers. Employers value when candidates complete the Intro Video and Skill Snapshots as they are 6.5x more likely to review and progress your application if you complete them.

Do I need to upload a cover letter with my resume?
No, a cover letter is not needed when applying for roles with Hatch however, you could think of your intro video as a type of cover letter. This is a great way to express the aspects of the company that aligns with you and to show that you’ve done your research.

How do I deactivate my account?
You can deactivate your account at any time. Simply email us at with the subject line “deactivate my account” and we will do it! Learn more about what deactivations mean to us in our privacy policy.

If you have any other questions that we haven't answered, reach out to us at and the team will get back to you ASAP.

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