These Standard Terms of Use were last updated 11 May 2025
Introduction
These Terms of Service – Standard (“Terms”) apply to the website at www.hatch.team, and our related social media sites (collectively, the “Site”) operated by Hatch Careers Pty Ltd (ABN 49 618 211 868) (“Hatch” “us,” “we,” or “our”) and the services that we make available to persons seeking employment or seeking to interact with other professionals (“Users”) available through the Site (the “Services”).
Your access to and use of the Services is conditioned upon your acceptance of and compliance with these Terms. By accessing or using the Services you agree to be bound by these Terms, including our “Privacy Policy” (our “Privacy Policy”), located at https://support.hatch.team/en/articles/5732358-privacy-policy. If you disagree with these Terms, our Privacy Policy, or are dissatisfied with our Site or Services, your sole remedy is to discontinue use.
Your access to and use of the Services are subject to all terms of use contained herein and all applicable laws and regulations. If you disagree with any part of these Terms or the Privacy Policy, then you do not have permission to access and should not use the Site or any of the Services.
The Services are available to users who are at least 18 years of age. By accessing and using the Site and Services, you represent and warrant that (a) all information you submit is truthful and accurate, (b) you will maintain the accuracy of such information and (c) your use of the Site and Services will comply with and does not violate any applicable law, regulation, order or guideline. Further, if you are accessing and using the services on behalf of any person or entity, then you represent and warrant that you have the capacity and authorise to enter into these Terms on behalf of such person or entity and that these terms are legally binding on such person or entity.
1. Hatch’s Services.
Hatch will provide the following Services:
making User’s account available on its platform;
enabling the creation and management of User profiles on its platform;
connecting Users with relevant opportunities, including but not limited to Jobs, through its platform;
presenting Users to employers with open positions (“Employers”);
in some instances when a User sends a match request to a Job, assessing User’s request details via Hatch’s talent matching platform;
providing User with feedback from Employers, if any;
subject to your account privacy settings, Hatch may also recommend you to an Employer that is not advertised or to whom you have not directly been matched with; and
subject to your account privacy settings, allow Employers to reach out to your regarding other Jobs.
While the Services are designed to allow User to discover opportunities that are the right fit, Hatch does not guarantee that User will be matched in any Job or be successful in obtaining employment.
2. User Responsibilities.
We expect User to accurately showcase their skills, strengths, preferences and motivations through written and video questions.
User must provide complete, correct and accurate information to Hatch and Employers.
User must not, whether by any act or omission, mislead or deceive Hatch or any Employer.
3. Privacy and Confidentiality.
Personal Information you provide to Hatch for the purpose of creating and maintaining your account and accessing and using the Services is governed by the Privacy Policy.
As a User, the Personal Information that you supply that is relevant to demonstrating your suitability for employment may be available at any time to any Employer that you have applied to assist in matching you with Jobs.
4. Intellectual Property and Posted Content.
Subject to these Terms, we grant User a non-exclusive, non-transferable, non-sublicensable, revocable right to access and use the Site and the applicable Services. All rights not expressly granted to you hereunder remain the sole property of Hatch.
Hatch owns all intellectual property associated with or relating to the Services, the Site, our platform and all materials (including all content, design, logos) developed in connection with the Services (collectively, “Intellectual Property”).
You may not modify any information or materials located on the Site in any way or reproduce, copy, download, stream or publicly display, perform, or distribute or otherwise use any such materials for any public or commercial purpose. All software used on the Site is the property of Hatch and is protected by U.S. and international copyright laws, treaties and conventions. Any unauthorised use of any such information or materials may violate copyright laws, trademark laws, laws of privacy and publicity, and other laws and regulations.
User may not use any Intellectual Property for any purpose other than as is required for use of the Services in accordance with these Terms.
User will own any original content that it posts (“Posted Content”) with the Services.
So that Hatch may provide the Services, User:
grants Hatch an unconditional royalty free license and right to use, display, copy, modify, adapt, reproduce, commercialise, prepare derivative works, display and publish all intellectual property that forms all or part of the Posted Content; and
agrees to indemnify and hold Hatch harmless from any claims arising from User’s Posted Content, including without limitation, any breach of intellectual property rights of any third party.
Hatch reserves the right to monitor all uses of the Site and the Services and to remove any submissions of User for any reason, in its sole discretion at any time without notice.
5. Disclaimer and Limitations on Liability.
USER’S USE OF THE SITE AND CONTENT IS AT ITS OWN RISK. ALL SERVICES AND ALL MATERIALS ARE PROVIDED EXCLUSIVELY ON AN AS-IS BASIS WITHOUT ANY REPRESENTATION OR WARRANTY OF ANY KIND INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. HATCH DOES NOT WARRANT THE ACCURACY OR COMPLETENESS OF THE MATERIALS OR SERVICES ON OR THROUGH THE SITE. THE MATERIALS AND SERVICES ON OR THROUGH THE SITE MAY BE OUT OF DATE, AND WE DO NOT MAKE ANY COMMITMENT OR ASSUME ANY DUTY TO UPDATE SUCH MATERIALS OR SERVICES. THE FOREGOING EXCLUSIONS OF IMPLIED WARRANTIES DO NOT APPLY TO THE EXTENT PROHIBITED BY LAW. PLEASE REFER TO YOUR LOCAL LAWS FOR ANY SUCH PROHIBITIONS.
IN NO EVENT SHALL HATCH BE LIABLE TO USER OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES (INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOST PROFITS, LOST DATA OR BUSINESS INTERRUPTION) ARISING OUT OF THE USE, INABILITY TO USE, OR THE RESULTS OF USE OF THE SITE, ANY WEBSITES LINKED TO THE SITE, OR ANY MATERIALS, INFORMATION OR SERVICES CONTAINED AT ANY OR ALL SUCH WEBSITES, WHETHER BASED IN WARRANTY, CONTRACT, TORT OR ANY OTHER LEGAL THEORY AND WHETHER OR NOT ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
HATCH’S AGGREGATE LIABILITY, FOR ALL OTHER DAMAGES, LOSSES, AND CAUSES OF ACTION WHETHER IN CONTRACT, TORT (INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE), OR OTHERWISE, SHALL NOT EXCEED ONE HUNDRED DOLLARS ($100.00). IN THE EVENT OF ANY PROBLEM WITH THE SITE OR ANY CONTENT, USER AGREES THAT ITS SOLE REMEDY IS TO CEASE USING THE SITE AND THE SERVICES.
In no event shall Hatch be liable for any claims, losses or damages arising directly or indirectly from (a) the recruitment, selection or hiring of User, (b) any failure of User to receive any interviews or offers of employment, or (c) any interactions between User and any Employer.
Transmissions over the internet and communications networks are not in Hatch’s control and can never be completely secure. Accordingly, Hatch cannot and shall not be liable for any delay, failure, interruption, compromise or corruption of any data, content, or other information transmitted in connection with use of the Site, including information User provides to Hatch or the Site.
Hatch assumes no responsibility, and shall not be liable for, any damages to, or viruses that may infect, any computer, telecommunication equipment, or other property caused by or arising from access to, use of, or browsing the Site or downloading of any materials or content, from the Site.
6. Accounts and Prohibited Activities.
In order to access and use the Services, User will need to register with Hatch via email or register with your third party account (e.g. Google Account).
If you create an account on the Site, you must provide full and accurate information for such registration and account. You are responsible for maintaining the security of your account; and you are fully responsible for all activities that occur under the account and any other actions taken in connection with the account.
You will not share your account information with any third party or permit any third party to logon to the Services using your account information.
You must immediately notify Hatch at ask@hatch.team of any unauthorised access or use of your account or any other breaches of security. Hatch will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions.
You shall not use the Site or Services to post or transmit any unlawful, threatening, defamatory, libelous, obscene, pornographic or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense or give rise to civil liability, or otherwise violate any law. In addition to any remedies that we may have at law or in equity, if Hatch reasonably determine that you have violated or are likely to violate the foregoing prohibitions, we may take any action we reasonably deem necessary to cure or prevent the violation, including without limitation, the immediate removal from the Site and termination of your access and use of the Services. We will fully cooperate with any law enforcement authorities or court order or subpoena requesting or directing us to disclose the identity of anyone posting such materials.
In addition to the foregoing, you may not post or transmit in connection with the Site any material that:
you do not have the right to send, including proprietary material of any third party;
would constitute political campaign activity;
consists of unsolicited messages, chain letters or unsolicited commercial e-mail;
advocates illegal activity or discusses an intent to commit an illegal act;
is abusive, vulgar, obscene, pornographic, or indecent;
does not pertain directly to the Site or the Services;
threatens or abuses others, libels, defames, invades privacy, stalks, is obscene, pornographic, racist, abusive, harassing, malicious, threatening or offensive;
seeks to exploit or harm children by exposing them to inappropriate content, asking for personally identifiable information or otherwise;
infringes any intellectual property or other right of any entity or person, including violating anyone’s copyrights or trademarks or their rights of publicity;
violates any law or may be considered to violate any law;
impersonates or misrepresents your connection to any other entity or person or otherwise manipulates headers or identifiers to disguise the origin of the content;
advertises any commercial endeavor (e.g., offering for sale products or services) or otherwise engages in any commercial activity (e.g., conducting raffles or contests, displaying sponsorship banners, and/or soliciting goods or services) except as may be specifically authorised on the Site;
solicits funds, advertisers or sponsors;
includes programs which contain viruses, worms and/or Trojan horses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications;
disrupts the normal flow of dialogue, causes a screen to scroll faster than other users are able to type, or otherwise act in a way which affects the ability of other people to engage in real time activities via the Site;
includes MP3 format files;
amounts to a “pyramid” or similar scheme;
disobeys any policy or regulations established from time to time regarding use of the Site or any networks connected to the Site;
contains hyper-links to other sites that contain content that falls within the descriptions set forth above;
engages in deep-linking, in-line linking, mirroring or framing of any content of the Site without our prior express, written permission;
engages in systematic retrieval of data or other content from the Site or any of its content to create or compile, directly or indirectly, a collection, compilation, or directory without our written permission by use of scrapers or other tools;
violates the restrictions in any robot exclusion headers on the Site or bypass or circumvent other measures employed to prevent or limit access to the Site;
takes any action that imposes, or may impose, in our sole discretion, an unreasonable or disproportionately large load on the Site’s infrastructure;
uses the Site to engage in activities that violate any terms or conditions of any other network access provider or internet service provider; or
engages in any other activity deemed by us to be in conflict with the spirit or intent of these Terms.
7. General Terms.
Hatch’s obligations are limited to providing Services through its technology platform. Hatch does not act on User’s behalf in the recruitment and selection for any Job and does not make offers of employment to any User.
Hatch may suspend or terminate any User’s use of the Services and the Site at any time, for any reason or for no reason. Hatch reserve the right to change, suspend, or discontinue all or any aspect of the Services and the Site at any time without notice. All provisions of the Terms which, by their nature, should survive termination shall survive termination including, without limitation, ownership provisions, warranty disclaimers, indemnifications and limitations of liability.
Hatch will not employ or otherwise engage any successful User on Employer’s behalf.
Nothing in these Terms will be deemed to create a partnership, joint venture, or relationship of agent between or among Hatch, Employer and/or User.
These Terms contains the complete and entire understanding between Hatch and User regarding access to and use of the Services and the Site. These Terms supersedes all prior agreements between Hatch and User regarding your access to and use of the Services and the Site.
Hatch may modify or replace these Terms at any time by placing revised Terms of Service on this page. We will notify you of changes to any material terms of these Terms by placing a notice at the top of these Terms. By continuing to access or use the Site and/or Services after any revisions become effective, User agrees to be bound by the revised Terms. If User does not agree to the new Terms, then User will no longer be authorised to access and use the Site and the Services.
Users may not assign or transfer any of its rights or obligations under these Terms. Hatch may assign its rights and obligations under these Terms to any third party in connection with a merger or sale of all or substantially all its assets.
These Terms are governed by NSW, Australia law without regard to conflicts of law principles. The exclusive jurisdiction and venue for disputes under or relating to the Agreement are the federal and state courts located in the NSW, Australia. Each of User and Hatch consent to jurisdiction and venue in such courts.
When you visit the Site, send us emails, sign up for an account, interact with our social media accounts or marketing communications, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on the Site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. You agree that we may send emails to you for the purpose of advising you of changes or additions to the Site, about any of our Services, or for such other purposes as we deem appropriate.
When you visit the Site, send us emails, sign up for an account, interact with our social media accounts or marketing communications, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on the Site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. You agree that we may send emails to you for the purpose of advising you of changes or additions to the Site, about any of our Services, or for such other purposes as we deem appropriate.
If you do not understand any of the Terms or if you have any questions or comments, Hatch invites you to contact its Customer Service Department at ask@hatch.team.