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Connecting Hatch to Greenhouse

Step-by-step guide to connecting Hatch and Greenhouse

Written by Support Team
Updated over a week ago

This guide walks you through connecting your Greenhouse account to Hatch. See this article for an overview of how the integration works.

Before you start

  • You'll need administrator access to Greenhouse.

  • Create a Hatch custom source in Greenhouse (Configure > Custom Options > Sources) to ensure candidates are correctly attributed.

  • The connection is managed through Merge, a trusted integration partner. Hatch never stores your Greenhouse credentials directly.

How to connect

  1. In Hatch, go to Settings > Integrations.

  2. Select Greenhouse from the list of available integrations.

  3. Follow the prompts to authenticate with your Greenhouse credentials and grant permissions (see below).

  4. Wait for the initial sync to complete. This can take up to a few hours for larger accounts.

Once connected, you'll see your connection status in Settings > Integrations.

Greenhouse API permissions

Required

  • Applications: Push candidates into your pipeline on apply; sync stage changes back to Hatch

  • Candidates: Create candidate records when applications are pushed

  • Offers: Read offer data associated with candidates

  • Activity feed: Post screening and application responses as candidate notes

  • Departments: Filter imported jobs based on department

  • Custom locations: Import location data for jobs

  • Jobs: Import and sync job data for auto-posting

  • Job posts: Detect public job postings for auto-import

  • Job stages: Map Greenhouse stages to Hatch stages for two-way sync

  • Job openings: Detect open roles for auto-import

  • Offices: Import office/location metadata for jobs

  • Rejection reasons: Sync candidate rejection status and reasons back to Hatch

  • Sources: Track candidate source attribution

  • User roles: Resolve recruiter assignments for imported jobs

Optional

Our integration doesn't currently use the following entities, but may be updated to in the future.

  • Tags

  • EEOC

  • Scorecards

  • Scheduled interviews

  • Email templates

  • Prospect pool

  • Tracking links

  • Custom fields

  • Custom field options

  • Close reasons

  • Education

  • Approvals

Importing jobs and sending profiles

You can import jobs from Greenhouse into Hatch from the job creation screen. Hatch pulls in the job title, description, and location automatically. Once you shortlist any candidates for this job, they'll automatically be sent to Greenhouse.

Need help?

Reach out to your Hatch contact or support@hatch.team and we'll walk you through it.

Hatch partners with Merge to support ATS integrations with a unified API key. Hatch does not store this API key as this is managed by Merge who are an official Greenhouse partner.

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